Effective Date: 5/30/2025
This Text Messaging Policy outlines how Hudson Marine, LLC ("we", "our", or "us") uses text messaging services in compliance with the 10DLC (10-Digit Long Code) messaging requirements established by U.S. mobile carriers and the CTIA (Cellular Telecommunications Industry Association).
1. Consent to Receive Messages
By providing your mobile phone number to Hudson Marine, LLC, you consent to receive SMS and/or MMS messages from us. Message frequency may vary based on your interactions with us. These messages may include, but are not limited to:
- Appointment reminders
- Service notifications
- Account updates
Consent to receive text messages is not a condition of purchase.
2. Opt-In Process
You may opt-in to receive messages via:
- Web form
- Texting a keyword to a designated number
- Verbal or written request with documented confirmation
We will send a confirmation message upon opt-in. Standard message and data rates may apply.
3. Opt-Out Process
You may opt out at any time by replying with one of the following keywords:
- STOP
- CANCEL
- UNSUBSCRIBE
- QUIT
Upon receiving your opt-out request, we will send a confirmation and you will no longer receive messages unless you opt in again.
4. Help Instructions
For assistance, you can reply HELP to any of our messages or contact us at:
- Phone: 410-643-6768
- Email: Tiffany@HudsonMarineLLC.com
- Website: HudsonMarlineLLC.com
5. Message Frequency
Message frequency will vary depending on your interactions, preferences, and the nature of the messages you have consented to receive.
6. Cost and Carriers
Message and data rates may apply depending on your mobile carrier and service plan. Message delivery is subject to your carrier’s network availability. Carriers are not liable for delayed or undelivered messages.
7. Privacy and Data Usage
We value your privacy. Your mobile number and message data will be handled according to our Privacy Policy. We do not share your number with third parties without your consent, except as required to provide our messaging services.
8. Compliance
Our messaging practices comply with all applicable laws and carrier guidelines, including:
- CTIA Messaging Principles and Best Practices
- The Telephone Consumer Protection Act (TCPA)
- 10DLC Registration and Vetting Guidelines
9. Changes to Policy
We may update this policy from time to time. Any changes will be posted on this page and are effective immediately upon posting.
